Refunds

Last updated August 2026.

Say something within 30 days of delivery and we will make it right. What "right" looks like depends on what went wrong — the two cases below are different on purpose.

Damaged or defective

Send a photo with your order number and we refund or replace, your choice. You keep the item — we will not ask you to post a defective shirt across a border so we can look at it.

Sizing

Exchange only. Reply to your order confirmation with the size you need and we send instructions. The item must be unworn and unwashed. Cross-border return shipping is on you; the replacement ships free.

Refund timing

Refunds go to the original payment method. Your bank may take several business days to post the credit.

Pre-orders

A pre-order can be cancelled for a full refund any time before it ships. After that, the two cases above apply.